02 Apr 2021 Ankit Chadha

6 HR Consulting Services Best Practices During COVID-19

HR Consulting Services | TRC Corporate Consulting

In the moments of ambiguity and concern, it is not only about what leaders of organizations do but equally how they do it that matters. The pandemic took the world by surprise, causing a great deal of uncertainty and raising issues that require thoughtful people’s first responses.

And it is now when your company’s HR is called to assess and contribute to a broader response that embeds your organization’s mission, values, and societal impact. They should also focus on the well-being of your staff, stakeholders, and the community.

However, in case your organization does not have strong human resource services, there is always an option for outsourcing HR consulting services. Best HR consulting firms can strategize for a business continuation that also addresses how people can stay psychologically resilient.

It is particularly essential for the non-profit sector, where dedicated staff are the champions of the continuation of services to communities. Especially now is the time when your people need you the most.

HR Consulting Services 

HR consulting companies need to promote a calm climate while also engaging leadership to respond with timely, accurate, assertive, clear, and consistent communication. It is vital for all levels of the organization. Additionally, the communication needs to be honest, open, and as transparent as possible to maintain credibility.

The approach should come from a place of empathy and understanding of the different impacts situations of the crisis have on people. HR consulting services focus on the mental as well as the physical impact. Since staff are your most valuable asset, you need to look at your mission and your people together.

These are a few services that HR consulting services offer that help during Covid-19:

  1. Activate an Emergency Response Team 

You should ensure that you outsource HR consulting services as part of an emergency response team. HR consulting firms provide input in the guidelines to be implemented, gather and share staff and client’s questions and concerns. One essential aspect that HR consulting companies help with is informing the new employment laws and benefits team.

As per HR consulting services, they also share revised policies, provide strategies to manage remote workers. They also share risks related to the crisis and make sure that values and equity are still at the center of decision-making.

Top HR consulting services even establish meetings regularly to discuss updates, initiatives, and communication strategies.

  1. Make Communication Consistent and Necessary 

HR consulting services suggest that communication and your company’s actions should be thoughtful, clear, accurate, and as transparent as possible. In this manner, communication builds trust. HR consulting companies also believe that an internal communication team should be built with a robust internal updates framework and communication plan.

HR consulting services also communicate how to report possible cases of Covid-19 exposure or diagnoses. It should be reinforced that there will be no retaliation for disclosing this information and that their confidentiality will be treated with the utmost respect. The staff should also be shared the status of identified cases (maintaining confidentiality), how your organization will address them, and what the next steps would be.

HR consulting firms suggest that your organization should be proactive. You should be able to answer questions and concerns you will face. It also makes it easy for staff and clients to ask questions through a specific communication channel that creates consistency and follow-through. Top HR consulting firms curate frequently asked questions document for your organization. It will help your company to be up-to-date and notify staff of changes to the document.

  1. Employee Wellness and Safety Initiatives 

HR consulting services push you to maintain constant communication with your employees on physical and mental health. Your staff will feel supported if they hear from their leaders often.

As safety is basic and essential, be forthcoming with hygiene and safety practices. You can mitigate employee’s concerns and anxiety by proactively talking about the sanitary health practices being followed. Mention about safety and health equipment that you are able to provide and share the guidelines for basic precautions.

It would help if you encouraged social distancing by asking your staff to limit travel and large group gatherings. Best HR consulting firms suggest that you continually inform staff of what is included in their benefits plan. Make sure to activate your wellness program.

  1. Reconsider Policies and Leaves 

HR consulting services keep your organization updated. They monitor changes and updates on new employment legislation that impact employee benefits and leaves. Hence, communicating these to the emergency response team to develop solutions around implementation and communication.

Human resources consulting services help you define and modify policies, controls, and practices that address these emergencies. It will be beneficial for you to communicate those changes with transparency through your leadership.

  1. Implement Remote Work Strategies 

Since social distancing is key for helping slow down the spread of the virus, working remotely should be provided as an option. HR consulting services ensure to work for a smooth transition for your employees to a remote work scenario. They believe that an active communication phone tress will make sure that everyone knows communication channels in an emergency.

HR consulting services also create and share a quick guide for supervisors and employees with best working remote practices. This guide should address efforts to encourage health and well-being, work engagement, and the rhythm and pace of remote work.

  1. Avoid Discrimination and Bias 

Since racism is spreading even more quickly than the virus itself, HR consulting services want your organization to be more attentive. They want you to continue to build leadership, respect, and equity. Your organization should talk about this and support an environment free from micro-aggressions within your workplace and beyond.

The Bottom Line 

You should ensure that your staff continues to demonstrate respect towards each other. HR consulting services help your organization in having clear anti-discrimination policies in place and their implementation equitably. Think about your business requirements before you opt for HR consulting services.  

At TRC Corporate Consulting, we understand your unique needs and individual needs and provide timely HR Consulting services solutions. If you have any queries, then contact us and understand our services in detail!